Frequently Asked Questions

Your Top Skincare Questions Answered

You asked, and we’re here to answer! Allow us to get to the bottom of all of your most common skincare questions with our list of FAQ's.

Yes, all of our products are 100% natural, they contain no synthetics or nasties whatsoever. All of our products also contain Australian certified organic (ACO) ingredients. We are also ACO and OFC (organic food chain) certified and to be certified by both of these, products need to be 100% natural.

We are committed to creating beautiful, 100% natural skincare with absolutely no nasties! Bohemian Skin products contain none of the following:

  • No PEGs
  • No sulphates
  • No SLS/SLES
  • No ALS/ALES
  • No EDTAs
  • No petrochemicals
  • No petroleum
  • No mineral oil
  • No animal products or byproducts
  • No phenoxyethanol
  • No synthetic parabens
  • No synthetic fragrances
  • No synthetic antioxidants
  • No synthetic colours
  • No phthalates
  • No silicones
  • No GMOs
  • No triethanolamine (TEA)
  • No diethanolamine (DEA)
  • No alkanolamines or ethanolamines
  • No PPGs
  • No formaldehyde
  • No chemical sunscreens
  • No aloe vera
  • No vitamin A
  • No salicylic acid
  • No benzoyl peroxide
  • No acrylates
  • No aluminum chloride
  • No benzalkonium chloride
  • No hydroquinone
  • No nanoparticles
  • No polysorbates
  • No thioglycolic acid
  • No toluene
  • No triclosan
  • No polyacrylamide or acrylamide

We use ingredients that work with the skin to balance its natural oil production which makes our products suitable for all skin types.

Our products are designed to suit all skin types as they are 100% natural and work with your skin type to promote clearer, more radiant looking skin.

All Bohemian Skin products are pH balanced and mimic the skin's natural pH which is 4.7.

All Bohemian Skin products are 100% vegan and cruelty free. They contain no animal products or byproducts and we have no, will not and will never test on animals. We are certified with Choose Cruelty Free (CCF).

Yes! Bohemian Skin is a pioneer in the industry in creating a range of skincare that is safe to use while pregnant and breastfeeding giving you peace of mind that nothing harmful will be passed on to your bub.

While we have had customers use our products while taking accutane, we always recommend consulting your treating physician regarding any product use.

While we have customers that have had great success using our products to assist with skin conditions, we always recommend consulting with your treating physician prior to using any new products. When treating skin conditions unfortunately skincare is only one part of this. Environmental factors, hormones, diet etc. all play a part in skin conditions and while skincare helps to support the skin, skincare alone will not suffice in treating skin conditions and the assistance of a healthcare professional is recommended.

All of our products are non comedogenic meaning that they will not contribute to breakouts as they contain nothing that clog the pores. When adding a new product/products to your skincare routine or changing up your routine your skin may experience purging of deep set bacteria. While frustrating, this is actually a good thing as it means your products are working and your cell turnover is increasing. Any clogged pores under the surface of your skin come to the surface causing breakouts which however will then heal, revealing beautiful, clear skin! Purging normally lasts 4-6 weeks so stick with your routine. If you are concerned however we do recommend seeking advice from your healthcare professional.

All Bohemian Skin skincare products are manufactured right here in Australia by our team of experienced cosmetic formulations chemists. We are proudly an Australian owned and run business and our teams are all based in Australia so by supporting us you are supporting local Australian families.

Because Bohemian Skin products are 100% natural the viscosity, colour and/or smell of batches may vary because of the seasonality of farmed ingredients. Eg. Our Gel Cleanser is sometimes very green in colour and other batches are more yellowy/brown in colour. This is due to the seasonality of the hemp at time of farming. This does not affect the safety, efficacy, performance or shelf life of the product.

This differs person to person depending on frequency of use, specific product and amount used per application. In general we find most customers with recommended morning and night use will get up to three months out of Bohemian Skin products.

The amount of product in our tubes/bottles is as specified by the weight written on the label/tube. Our tubes/bottles are larger to ensure the product doesn’t burst or split during transit and to allow for temperature variations.

Bohemian Skin does not offer wholesale at this time. If you are interested in being added to our wholesale database for future opportunities please email hello@bohemianskin.com.au.

We do not offer samples however are completely transparent when it comes to ingredients and full ingredients lists can be found on each product page to help our customers make an informed choice when purchasing. We don’t offer samples as sample packaging has a massive impact on the environment. Packaging for samples are large comparatively to the amount of product they contain and we believe that not offering these minimal use samples is part of decreasing our carbon footprint and environmental impact. We are a sustainable business and this is a part of that.

We don’t offer pickup however all orders over $75 spend receive free worldwide shipping.

All Bohemian Skin orders are dispatched from our warehouse in Sydney Australia.

Bohemian Skin offers Afterpay on all Australian orders. For Afterpay eligibility please visit https://www.afterpay.com/en-AU.

Please email hello@bohemianskin.com.au with your order number (if known) and our team can assist.

If you have placed an order and have not received your order and/or shipping confirmation and have checked your junk/spam box please email hello@bohemianskin.com.au with the name and email address you used for your order and our team will be able to assist you.

Of course! We are so sorry to hear the post has been rough with your parcel! Please email photos of the damage to hello@bohemianskin.com.au and our team will be able to arrange a resolution.

Yes! Bohemian Skin is a proud sponsor of the not-for-profit organisation PANDA which is the Perinatal Anxiety and Depression Association. PANDA operates Australia’s only National Helpline that supports new and expecting mums and dads and their families affected by perinatal anxiety and depression and postnatal psychosis. PANDA also works to raise awareness in the community about perinatal mental illness, including the signs to look for and where to go to seek support. More information can be found about PANDA at https://www.panda.org.au/.

While we would love to be able to support every request and cause we do get multiple a day and unfortunately are unable to accommodate them all. We have chosen to align ourselves with PANDA (see above). Feel free to send an email to hello@bohemianskin.com.au however our partnership with PANDA is our aligned cause. “PANDA relies on donations to do much of our work supporting expecting and new parents affected by perinatal mental illness,” says PANDA’s Communications and Fundraising Manager David Sutherland. “Bohemian Skin has been a very generous supporter of ours and their donations over the years have helped us provide high quality services as well as supply vital information and resources to families and health professionals.” Bohemian Skin donates 10cents from every sale made to PANDA.

Please email hello@bohemianskin.com.au to discuss any PR and/or collaboration opportunities.