Shipping & Returns
During sale periods and due to high volumes of orders we may experience processing or delivery delays. We will do our best to keep you updated on your order and to ensure that it gets to you as quickly and safely as possible.
AUS
| Delivery Option | Estimated Delivery | Cost | Tracking Available |
| Standard | 3-5 business days | $11 or FREE! For all orders over $99AUD | Yes |
| Express | 1-3 business days | $13 | Yes |
International
| Delivery Option | Estimated Delivery | Cost | Tracking Available |
| New Zealand Standard | Typically 6 - 14 business days | $15 or FREE! For all orders over $199AUD | Yes |
| Worldwide Standard | Typically 6 - 14 business days | $20 or FREE! For all orders over $199AUD | Yes |
All orders received before 12pm AEDT will be dispatched the following business day. Please allow up to 3 business days for handling at times due to peak periods, sales and COVID-19.
All postage and handling prices listed above are in AUD.
We ship Australia-wide and Internationally using Australia Post.
You can track your order anytime at www.auspost.com.au/track using the tracking number supplied in your order confirmation email. Should your order not arrive during the specified shipping time please lodge an enquiry through Australia Post here https://helpandsupport.auspost.com.au/s/missing-or-lost-item?trackingId= and forward us the outcome email.
For all Australia Post service updates please visit https://auspost.com.au/service-updates.
Returns & Refunds
We do not offer refunds or exchanges for 'change of mind'. Once your order leaves our warehouse we are unable to grant a refund or exchange even if you have not opened your products. Our returns and refunds policy is in accordance with Australian Consumer Law. If there is any issue with your products upon receiving them please contact us promptly and we will rectify the issue in a timely manner.