Shipping & Returns

Due to COVID-19 we may experience processing or delivery delays. We will do our best to keep you updated on your order and to ensure that it gets to you as quickly and safely as possible.

AUS

Delivery Option Estimated Delivery Cost Tracking Available
Standard 3-5 business days $8.25 or FREE! For all orders over $75AUD Yes
Express 1-3 business days $10.55 or FREE! For all orders over $75AUD Yes

 

International

Delivery Option Estimated Delivery Cost Tracking Available
Standard Typically 6 - 14 business days $13 or FREE! For all orders over $75AUD Yes

 

All orders received before 12pm AEDT will be dispatched on the same business day. Please allow up to 3 business days for handling due to COVID-19.

All postage and handling prices listed above are in AUD.

We ship Australia-wide using Australia Post, and Internationally using SEKO and DHL.

You can track your order anytime at www.auspost.com.au/track or http://track.omniparcel.com/ or https://www.dhl.com/au-en/home.html using the tracking number supplied in your order confirmation email.

Returns & Refunds

We do not offer refunds or exchanges for 'change of mind'. Once your order leaves our warehouse we are unable to grant a refund or exchange even if you have no opened your products. Our returns and refunds policy is in accordance with Australian Consumer Law. If there is any issue with your products upon receiving them please contact us promptly and we will rectify the issue in a timely manner.