Shipping & Returns

During sale periods and due to high volumes of orders we may experience processing or delivery delays. We will do our best to keep you updated on your order and to ensure that it gets to you as quickly and safely as possible.

AUS

Delivery Option	Estimated Delivery	Cost	Tracking Available
Standard	3-5 business days	$11 or FREE! For all orders over $99AUD	Yes
Express	1-3 business days	$13	Yes

 

International

Delivery Option	Estimated Delivery	Cost	Tracking Available
New Zealand Standard	Typically 6 - 14 business days	$15 or FREE! For all orders over $199AUD	Yes
Worldwide Standard	Typically 6 - 14 business days	$20 or FREE! For all orders over $199AUD	Yes

 

All orders received before 12pm AEDT will be dispatched the following business day. Please allow up to 3 business days for handling at times due to peak periods, sales and COVID-19.

All postage and handling prices listed above are in AUD.

We ship Australia-wide and Internationally using Australia Post.

You can track your order anytime at www.auspost.com.au/track using the tracking number supplied in your order confirmation email.

For all Australia Post service updates please visit https://auspost.com.au/service-updates.

Returns & Refunds

We do not offer refunds or exchanges for 'change of mind'. Once your order leaves our warehouse we are unable to grant a refund or exchange even if you have not opened your products. Our returns and refunds policy is in accordance with Australian Consumer Law. If there is any issue with your products upon receiving them please contact us promptly and we will rectify the issue in a timely manner.